Vinted Members Share Frustration Over Sizing Changes
Shoppers are voicing their frustration due to a modification that led to items being listed as the wrong size.
This online marketplace has altered its measurement guidelines for women's and children's garments failing to inform all users about the change.
Online Platforms Reaction
Numerous buyers and vendors are expressing on platforms saying Vinted listings now show a modified sizing category than originally posted as a result of the reclassification.
The company said the new system was more in line with similar services.
It has advised users to check their listings and update the measurements by hand where appropriate, which has left users frustrated.
Sizing System Changes
Previously, the sizes had both one number and one letter, like S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range for example S/UK 8-10.
For certain items, the size labels have been reassigned - such as a large size was previously a 12 but now shows as UK 16-18.
User Stories
Frankie Bridger, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
A different member, based in Glasgow, explained products she uploaded featuring size 14 markings were appearing on the platform as size 20–22.
"Should someone sized 20-22 purchase these they may become frustrated," she said.
Required Changes
Another shopper, based in Derby, explained she became annoyed by the change as she had to manually change the sizing for "all her products".
"For me this is particularly frustrating, because of my ongoing medical condition and selling on Vinted has been paramount following partial earnings loss," she explained.
Platform Context
The app has more than 100 million users, including 18 million in the UK.
It has become a favored option compared to resale services such as eBay and Depop.
This isn't the first time where an unanticipated change on the platform has faced criticism: earlier, the service retracted a modification to its shipping options due to shopper criticism.
